Help
Candy — how the site works
What is candy?
Candy 
is the currency of the site. You buy a pack once — there is no subscription and no automatic billing.Pack100$70 · ¥10,000Big pack300$140 · ¥20,000+50% candyStream1Download2DVD shipped20
is the currency of the site. You buy a pack once — there is no subscription and no automatic billing.Pack100$70 · ¥10,000Big pack300$140 · ¥20,000+50% candyStream1Download2DVD shipped20Does candy expire?
Never. There is no monthly fee and nothing is charged automatically. Your balance simply stays until you spend it, and you can top up whenever you like.
What happens to the videos I unlocked?
They are yours forever. Anything you have streamed or downloaded stays open for you, even with a balance of 0.
Payment
Which credit cards can I use? Can I pay with PayPal?
All card brands work — Visa, Mastercard, JCB and more — and PayPal too. The payment goes through SeaGM: you buy a WebMoney prepaid card there with your card or PayPal, then enter the code on our screen. In Japan you can also buy WebMoney in convenience stores (7-Eleven, Lawson, FamilyMart…). We also accept USDT (crypto).
⇒ Payment guide
⇒ Payment guide
What will appear on my card statement?
Your purchase is made at SeaGM (or at the convenience store), so their name is what appears. The name of this site never shows on your statement.
Do I have to enter my card number on this site?
No — never. No credit card number ever reaches this site: you only enter a prepaid code.
Account
I registered but did not receive my ID / password email.
Please check your junk folder and trash first. If it is still missing, contact us before registering again — a double registration can cause a double charge.
⇒ Contact
⇒ Contact
I made a mistake in my email address. Can I fix it?
Please contact us and we will correct it.
⇒ Contact
⇒ Contact
I had a monthly subscription before. What happens to it?
Subscriptions are over — the site now runs on candy only. Members whose plan was still active were credited candy automatically, and everything you downloaded before stays yours. If an old automatic card payment is still running on your account, you can stop it from the candy page of your member area.
